Law: Labour and Employment

Managing change : negotiating conflict by Anstey, Mark Managing change, negotiating conflict examines the causes and characteristics of conflict and provides insights and skills to those who seek to manage such situations through negotiation, joint problem solving and mediation.

The conciliation and arbitration handbook : a comprehensive guide to labour dispute resolution procedure by Bosch, Dawie.; Molahlehi, Edwin.; Everett, Winnie

Mediation : principles, process, practice by Boulle, L. J. (Laurence Joseph), 1949-; Rycroft, Alan, 1953